Cannondale Crash Replacement Program

Unfortunately, accidents happen. There are a wide variety of situations a rider can find themselves in that can result in non-warranty damage to their bike. Here at Cannondale, we hope to get you back up and riding as fast as possible. In situations where a bike is compromised, that is not the result of a manufacturing defect, we offer a few different options for Crash Replacement. In order to qualify for Crash Replacement, the customer must:

  • Be the original owner of the bike
  • Include the original proof of purchase
  • Have the frame evaluated by their local Cannondale retailer

Once it is determined that the bike must be replaced. The retailer will contact Cannondale for more details regarding pricing and availability.

Please contact your local Authorized Cannondale Retailer for more information.

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We typically respond within 24 hours. If you need immediate assistance, please call us.

Monday - Friday 9 am - 6 pm EST